PHILIPPINE CONSULATE GENERAL

MELBOURNE, VICTORIA AUSTRALIA

CITIZEN’S CHARTER

6.1 TEMPORARY VISITOR’S VISA 9(A)

The Department of Foreign Affairs, through its Philippine diplomatic and consular establishments, is responsible for the administration abroad of Philippine immigration laws and regulations.

Aliens (foreign nationals) wishing to enter the Philippines need to apply for a visa to the Philippines. A visa means an endorsement made on a passport or travel document by the consular officer denoting that the visa application has been properly examined and that the holder is permitted to proceed to the Philippines. The visa thus issued is not a guarantee that the holder will be admitted into the country. Admission of aliens is a function of the immigration authority at the port of entry.

Office or Division:

Consular Section

Classification:

Complex Transaction

Type of Transaction:

Government to Foreign Nationals

Who may avail:

Foreign nationals traveling to the Philippines

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM / REQUIREMENTS

1

Application via Online Visa Application System (OVAS)

 

Application for 9A Visas - Temporary Visitors Visa

• Application via https://www.visa.gov.ph/

• Accomplishes online visa application form

• Via Online application, evaluates appropriate classification of visa required

• Acknowledges receipt of the application by email and requires supporting documents if necessary

Daily checking of PVMS

Consular Assistant

None

2

Reception Desk

• Upon advice of Visa Processor through email  client arrives at the Consulate, proceeds to the Reception Desk and presents proof of appointment

• Requests client to present proof of appointment (OVAS-generated form) with the Consular Assistant for Visa

• Requests the client to proceed to Window No. 5 for Visa processing.

1-2 minutes

Receptionist

None

3

Window 5 - Visa Services

• Proceeds to Window No. 5 for Visa processing

• Submits all required documents

• Submits  foreign passport for visa issuance

• If complete, fills out the Request for Payment form and hands it to the client, together with pertinent documents, for cash / debit card payment to the Cashier.

• Requests the client to proceed to Window 1 (Cashier) for cash / debit card payment.

5 minutes

(but may take longer due to queue)

Consular Assistant

 

• Passport valid for at least six (6) months beyond the intended period of stay in the Philippines;

• Duly accomplished visa application form;

• Supporting Documents

Payment of visa processing fee is NOT a guarantee of approval of the applicant's visa. The Consulate reserves the right to approve or disapprove applications. The Consulate is not under any obligation to provide reasons for visa disapproval.

4

Window 1 - Cashier

• Proceeds to Window No. 1 for cash / debit card payment

• Submits cash / debit card payment

• Waits for official receipt

• Receives payment and issues an official receipt.

• Official receipt is given to the client.

• Requests client to proceed to Window No. 5 to return the application and supporting documents with the official receipt.

5 minutes

(but may take longer due to queue)

Cashier

1. 9(a) Temporary Visitor Visa:

a. Single entry (59-day stay)

AU$54.00

b. 6 Months Multiple entry (maximum stay of 59 days per entry)

AU$108.00

c. 1 Year Multiple entry (maximum stay of 59 days per entry)

AU$162.00

2. 9(a) Temporary Visa for restricted alien (requires security clearance from Manila maximum of six (6) weeks):

a. Single entry (maximum stay of 59 days per entry)

AU$72.00

b. 1 Year Multiple Entry

(maximum stay of 59 days per entry for business purposes on a case to case basis)

AU$216.00

Official Receipt

5

Window 5 - Visa Services

• Proceeds to Window No. 5 to submit receipt

• Client is advised on the timeframe for the release of the passport with visa, which will be sent via Australia Post using the return registered envelope submitted or personal pick up at the Philippine Consulate General.

2 minutes

Consular Assistant

TOTAL PROCESSING TIME : 14 minutes

*Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of the Consulate or incomplete/incorrect submission of main and supporting documents


6.2 TRANSIENT VISA 9(B)

The Department of Foreign Affairs, through its Philippine diplomatic and consular establishments, is responsible for the administration abroad of Philippine immigration laws and regulations.

Aliens (foreign nationals) wishing to enter the Philippines need to apply for a visa to the Philippines. A visa means an endorsement made on a passport or travel document by the consular officer denoting that the visa application has been properly examined and that the holder is permitted to proceed to the Philippines. The visa thus issued is not a guarantee that the holder will be admitted into the country. Admission of aliens is a function of the immigration authority at the port of entry.

Office or Division:

Consular Section

Classification:

Highly Technical Transaction

Type of Transaction:

Government to Foreign Nationals

Who may avail:

Restricted Aliens traveling to the Philippines on Transit

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM / REQUIREMENTS

1

Official email of Melbourne PCG

• Check guidelines and requirements on the website http://melbournepcg.org.au

 • Submits Application with complete requirements

• Acceptance of 13(a) visa applications in person

Consular Assistant

None

2

Reception Desk

• Upon advice of Visa Processor, proceeds to the Reception Desk of the consular receiving area of the Philippine Consulate and present proof of appointment with the Consular Assistant for Visa

• Requests client to present proof of appointment with the Consular Assistant for Visa

• Requests the client to proceed to Window No. 5 for Visa processing.

1-2 minutes

Receptionist

None

3

Window 5 - Visa Services

• Proceeds to Window No. 5 for Visa processing

• Submits all required documents

• Submits  foreign passport for visa issuance

• Personal appearance, interview, evaluates and accepts applications with complete requirements

• If complete, fills out the Request for Payment form and hands it to the client, together with pertinent documents, for cash / debit card payment to the Cashier.

• Requests the client to proceed to Window 1 (Cashier) for cash / debit card payment.

5 minutes

(but may take longer due to queue)

Consular Assistant

 

AU$ 72.00

(single entry visa valid for 3 months)

• Passport valid for at least six (6) months beyond the intended period of stay in the Philippines;

• Duly accomplished visa application form;

• Original passport

• Confirmed air tickets

Payment of visa processing fee is NOT a guarantee of approval of the applicant's visa. The Consulate reserves the right to approve or disapprove applications. The Consulate is not under any obligation to provide reasons for visa disapproval.

4

Window 1 - Cashier

• Proceeds to Window No. 1 for cash / debit card payment

• Submits cash / debit card payment

• Waits for official receipt

• Receives payment and issues an official receipt.

• Official receipt is given to the client.

• Requests client to proceed to Window No. 5 to return the application and supporting documents with the official receipt.

5 minutes

(but may take longer due to queue)

Cashier

Official Receipt

5

Window 5 - Visa Services

• Proceeds to Window No. 5 to submit receipt

• Client is advised on the timeframe for the release of the passport with visa, which will be sent via Australia Post using the return registered envelope submitted or personal pick up at the Philippine Consulate General.

2 minutes

Consular Assistant

TOTAL PROCESSING TIME : 14 minutes

*Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of the Consulate or incomplete/incorrect submission of main and supporting documents


6.3 SEAMAN / SERVICE CREW LIST VISA 9(C)

The Department of Foreign Affairs, through its Philippine diplomatic and consular establishments, is responsible for the administration abroad of Philippine immigration laws and regulations.

Aliens (foreign nationals) wishing to enter the Philippines need to apply for a visa to the Philippines. A visa means an endorsement made on a passport or travel document by the consular officer denoting that the visa application has been properly examined and that the holder is permitted to proceed to the Philippines. The visa thus issued is not a guarantee that the holder will be admitted into the country. Admission of aliens is a function of the immigration authority at the port of entry.

Office or Division:

Consular Section

Classification:

Highly Technical Transaction

Type of Transaction:

Government to Foreign Nationals

Who may avail:

Foreign nationals who are service crews on board sea vessels bound to the Philippines

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM / REQUIREMENTS

1

Official email of Melbourne PCG

Application for 9C Visas - Foreign nationals married to Filipino citizens

• Check guidelines and requirements on the website http://melbournepcg.org.au

 • Submits Application with complete requirements

• Acceptance of 9(c) visa applications in person

Consular Assistant

None

2

Reception Desk

• Upon advice of Visa Processor, proceeds to the Reception Desk of the consular receiving area of the Philippine Consulate and present proof of appointment with the Consular Assistant for Visa

• Requests the client to proceed to Window No. 5 for Visa processing.

1-2 minutes

Receptionist

None

3

Window 5 - Visa Services

• Proceeds to Window No. 5 for Visa processing

• Submits all required documents

• Submits  foreign passport for visa issuance

• Personal appearance, interview, evaluates and accepts applications with complete requirements

• If complete, fills out the Request for Payment form and hands it to the client, together with pertinent documents, for cash / debit card payment to the Cashier.

• Requests the client to proceed to Window 1 (Cashier) for cash / debit card payment.

5 minutes

(but may take longer due to queue)

Consular Assistant

 

AU$ 36.00

(single entry visa valid for 3 months for each crew member)

• Passport valid for at least six (6) months beyond the intended period of stay in the Philippines;

• Duly accomplished visa application form;

• Original passport

• Seaman’s book

• Letter of Request from the Shipping Company

Payment of visa processing fee is NOT a guarantee of approval of the applicant's visa. The Consulate reserves the right to approve or disapprove applications. The Consulate is not under any obligation to provide reasons for visa disapproval.

4

Window 1 - Cashier

• Proceeds to Window No. 1 for cash / debit card payment

• Submits cash / debit card payment

• Waits for official receipt

• Receives payment and issues an official receipt.

• Official receipt is given to the client.

• Requests client to proceed to Window No. 5 to return the application and supporting documents with the official receipt.

5 minutes

(but may take longer due to queue)

Cashier

Official Receipt

5

Window 5 - Visa Services

• Proceeds to Window No. 5 to submit receipt

• Client is advised on the timeframe for the release of the passport with visa, which will be sent via Australia Post using the return registered envelope submitted or personal pick up at the Philippine Consulate General.

2 minutes

Consular Assistant

TOTAL PROCESSING TIME : 14 minutes

*Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of the Consulate or incomplete/incorrect submission of main and supporting documents


6.4 FOREIGN GOVERNMENT OFFICIAL AND MEMBERS OF INTERNATIONAL ORGANIZATIONS VISA 9(E)

The Department of Foreign Affairs, through its Philippine diplomatic and consular establishments, is responsible for the administration abroad of Philippine immigration laws and regulations.

Aliens (foreign nationals)  wishing to enter the Philippines need to apply for a visa to the Philippines. A visa means an endorsement made on a passport or travel document by the consular officer denoting that the visa application has been properly examined and that the holder is permitted to proceed to the Philippines. The visa thus issued is not a guarantee that the holder will be admitted into the country. Admission of aliens is a function of the immigration authority at the port of entry.

Office or Division:

Consular Section

Classification:

Complex Transaction

Type of Transaction:

Government to Foreign Nationals

Who may avail:

Foreign nationals traveling to the Philippines for official/government representations

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM / REQUIREMENTS

1

• Victoria

• South Australia

• Tasmania

• Coordinates with the Australian Department of Foreign Affairs and Trade (DFAT)/ International Organization (IO) and Consulate for official travel/deployment to the Philippines

• Communicates via official email

Consular Assistant

2

Reception Desk

• Proceeds to the Reception Desk of the consular receiving area of the Philippine Consulate and present proof of appointment with the Consular Assistant for Visa

• Requests client to present proof of appointment with the Consular Assistant for Visa

• Requests the client to proceed to Window No. 5 for Visa processing

1-2 minutes

Receptionist

3

Window 5

Application for 9(e) Visas

• Proceed to the counter and submit the DFAT Note Verbale

• Accomplishes visa application form and supporting documents

• Receives the documents and ensure requirements are accomplished

• Draft fax letter to OCA and wait for approval

• Informs client of visa process, approval and issuance

• Informs client to submit original passport when visa is approved.

• Notification of approved visas will be sent by email.

3-5 minutes

(may take longer)

Consular Assistant

Gratis

• Original copy of Note Verbale/Third Person Note

• Copy of passport

• Accomplished visa application form

• One (1) recently taken photo with white background

• Copy of marriage certificate, birth certificate for spouse/children, if any

• Tentative itinerary or flight details

4

5

TOTAL PROCESSING TIME : 10 minutes

*Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of the Consulate or incomplete/incorrect submission of main and supporting documents

6.4 13(A) NON-QUOTA IMMIGRANT VISA

The Department of Foreign Affairs, through its Philippine diplomatic and consular establishments, is responsible for the administration abroad of Philippine immigration laws and regulations.

Aliens (foreign nationals) wishing to enter the Philippines need to apply for a visa to the Philippines. A visa means an endorsement made on a passport or travel document by the consular officer denoting that the visa application has been properly examined and that the holder is permitted to proceed to the Philippines. The visa thus issued is not a guarantee that the holder will be admitted into the country. Admission of aliens is a function of the immigration authority at the port of entry.

Office or Division:

Consular Section

Classification:

Highly Technical Transaction

Type of Transaction:

Government to Foreign Nationals

Who may avail:

Foreign nationals who are married to Filipino citizens

STEP

LOCATION

CLIENT

SERVICE PROVIDER

DURATION

PERSON-

IN-CHARGE

FEE

FORM / REQUIREMENTS

1

Official email of Melbourne PCG

Application for 13A Visas - Foreign nationals married to Filipino citizens

• Check guidelines and requirements on the website http://melbournepcg.org.au

 • Submits Application with complete requirements

• Acceptance of 13(a) visa applications in person

Consular Assistant

None

2

Reception Desk

• Upon advice of Visa Processor, proceeds to the Reception Desk of the consular receiving area of the Philippine Consulate and present proof of appointment with the Consular Assistant for Visa

• Requests client to present proof of appointment (OVAS-generated form) with the Consular Assistant for Visa

• Requests the client to proceed to Window No. 5 for Visa processing.

1-2 minutes

Receptionist

None

3

Window 5 - Visa Services

• Proceeds to Window No. 5 for Visa processing

• Submits all required documents

• Submits  foreign passport for visa issuance

• Personal appearance, interview, evaluates and accepts applications with complete requirements

• If complete, fills out the Request for Payment form and hands it to the client, together with pertinent documents, for cash / debit card payment to the Cashier.

• Requests the client to proceed to Window 1 (Cashier) for cash / debit card payment.

5 minutes

(but may take longer due to queue)

Consular Assistant

 

AU$ 270.00

(single entry visa valid for 1 year)

• Passport valid for at least six (6) months beyond the intended period of stay in the Philippines;

• Duly accomplished visa application form;

• Original passport

• PSA Marriage Certificate / Report of Marriage

• Medical examination record and Doctor’s certificate

• Other Supporting Documents

Payment of visa processing fee is NOT a guarantee of approval of the applicant's visa. The Consulate reserves the right to approve or disapprove applications. The Consulate is not under any obligation to provide reasons for visa disapproval.

4

Window 1 - Cashier

• Proceeds to Window No. 1 for cash / debit card payment

• Submits cash / debit card payment

• Waits for official receipt

• Receives payment and issues an official receipt.

• Official receipt is given to the client.

• Requests client to proceed to Window No. 5 to return the application and supporting documents with the official receipt.

5 minutes

(but may take longer due to queue)

Cashier

Official Receipt

5

Window 5 - Visa Services

• Proceeds to Window No. 5 to submit receipt

• Client is advised on the timeframe for the release of the passport with visa, which will be sent via Australia Post using the return registered envelope submitted or personal pick up at the Philippine Consulate General.

2 minutes

Consular Assistant

TOTAL PROCESSING TIME : 14 minutes

*Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of the Consulate or incomplete/incorrect submission of main and supporting documents