PHILIPPINE CONSULATE GENERAL
MELBOURNE, VICTORIA AUSTRALIA
CITIZEN’S CHARTER
8. LAND TRANSPORTATION OFFICE CERTIFICATION
Office or Division: | Consular Section |
Classification: | Simple Transaction |
Type of Transaction: | Government to Citizens |
Who may avail: | Citizens for Conversion of Philippine Driver’s License to Australian Driver’s License |
CERTIFICATE BY SUBMISSION OF THE APPLICANT | ||||||||
STEP | LOCATION | CLIENT | SERVICE PROVIDER | DURATION | PERSON- IN-CHARGE | FEE | FORM / REQUIREMENTS | |
1 | Reception Desk | • Proceeds to the Reception Desk for appointment verification; | • Confirms appointment; • Provides relevant information to client; | 2 minutes | Reception | None | ||
2 | Window 2 - LTO Certification | • Submits LTO Certification – Apostilled by DFA and other supporting documents to the Consular Assistant. | • Assesses and evaluates the correctness, completeness and authenticity of the documents submitted. • Consular Assistant to issue Order of Payment | 5 minutes (but may take longer due to queue) | Consular Assistant | • LTO Certification – Apostilled by DFA • Original and Two (2) photocopies of the data page of the Philippine passport • Photocopy of Philippine Driver’s License, if any • Certification Fee:AUD45.00 Cash and Debit Card Only (Please bring the physical card) • Self-addressed “Express Post” envelope (A4), which can be obtained at any Australia Post. • Order of Payment | ||
3 | Window 1 - Cashier | • Submits cash / debit card payment at Window No. 1 | • Receives payment and issues an official receipt; • Official receipt is given to the client; • Informs client to return to Consular Assistant assigned for LTO Certification | 5 minutes (but may take longer due to queue) | Cashier | None | • Official Receipt | |
4 | Window 2 - LTO Certification | • Client to wait for the arrival of the Original Certification for at least THREE (3) BUSINESS DAYS. | • Client is advised on the timeframe for the release of the LTO Certification, which will be sent via Australia Post using the return registered envelope submitted. • The Certification to be issued by the Philippine Consulate will be forwarded via email to Victoria Roads and to the applicant | 2 minutes | ||||
TOTAL PROCESSING TIME : 14 minutes *Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of the Consulate or incomplete/incorrect submission of main and supporting documents | ||||||||
CERTIFICATION TRANSMITTED BY LTO VIA EMAIL | ||||||||
STEP | LOCATION | CLIENT | SERVICE PROVIDER | DURATION | PERSON- IN-CHARGE | FEE | FORM / REQUIREMENTS | |
Prior to booking an appointment at the Philippine Consulate General in Melbourne, the client should first request the Land Transportation Office in the Philippine to send information on Client’s Philippine Driver’s License to [email protected], which will be the basis for the issuance of LTO Certification. | ||||||||
1 | Reception Desk | • Proceeds to the Reception Desk for appointment verification; | • Confirms appointment; • Provides relevant information to client; | 2 minutes | Reception | None | ||
2 | Window 2 - LTO Certification | • To inquire on whether the email from LTO Philippines has already been received by the Philippine Consulate General in Melbourne | • Assesses and evaluates the correctness, completeness of the information provided by the LTO. • Based on the email certification, the Philippine Consulate will then issue its own certification as required by VicRoads. • Consular Assistant to issue Order of Payment | 5 minutes (but may take longer due to queue) | Consular Assistant | LTO Email should provide the following information: a. License Type and Number b. License Number c. Date of Issue of License d. Official Receipt Number e. Date of Issue of Official Receipt f. Amount Paid g. Agency h. License Expiry Date i. Restriction Code/s j. Date of Birth k. Holder of License since • Original and Two (2) photocopies of the data page of the Philippine passport • Photocopy of Philippine Driver’s License, if any • Certification Fee:AUD45.00 Cash and Debit Card Only (Please bring the physical card) • Self-addressed “Express Post” envelope (A4), which can be obtained at any Australia Post. • Order of Payment | ||
3 | Window 1 - Cashier | • Submits cash / debit card payment at Window No. 1 | • Receives payment and issues an official receipt; • Official receipt is given to the client; • Informs client to return to Consular Assistant assigned for LTO Certification | 5 minutes (but may take longer due to queue) | Cashier | None | • Official Receipt | |
4 | Window 2 - LTO Certification | • Client to wait for the arrival of the Original Certification for at least THREE (3) BUSINESS DAYS. | • Client is advised on the timeframe for the release of the LTO Certification, which will be sent via Australia Post using the return registered envelope submitted. • Client to provide email address • The Certification to be issued by the Philippine Consulate will be forwarded via email to Victoria Roads and to the applicant | 2 minutes | ||||
TOTAL PROCESSING TIME : 14 minutes *Duration of processing and releasing may vary due to unusual circumstances; i.e., unforeseen events beyond the control of the Consulate or incomplete/incorrect submission of main and supporting documents | ||||||||